Essi Sytems Inc. President and CEO Ester Orioli discusses the differences between IQ (intelligence quotient) and EQ (emotional quotient). Orioli is a well-known authority on emotional intelligence (EQ) and how to use it to assess and improve business relationships on all levels. Her expertise extends to studies and independent research on EQ. Her findings have been published by the Consortium of Research for Emotional Intelligence and featured in magazines and newspapers, including the New York Times, Men’s Health and Success. Recognizing that IQ is something familiar to most while EQ is lesser known, Orioli speaks in plain terms to help leaders of all types to understand emotional intelligence and its importance. Simply put, EQ is an individual’s ability to identify, evaluate and express emotion, which leads to the personal power needed to create and maintain beneficial relationships in the business world.