Starting a Bed and Breakfast: The StartUp Experience (Enhanced DVD)
In 1902, the Holden House Bed and Breakfast was opened by Sallie Clark. She is both the owner and the innkeeper, and has taken the three bedroom home to a three house operation. Sallie explains in this short film how she got started in the business and how much research it took before opening more homes. This is because the bed and breakfast industry is different than most other industries, as it needs to be run by a person who enjoys giving care to others. Sallie explains that people lose that personal space, so you need to make sure you do your research and consider all of the different concerns.
In this program, Sallie covers aspects from finding locations that can support bed and breakfasts, including what atmosphere to look for. She also covers what her typical day looks like and how she works to acquire new customers. The topic of Internet and technology is covered on how it will help promote your business, and Sallie covers the best way to stay consistent over the years. Acquiring new customers is one aspect, but you will need to also retain those customers to create reliable profits.