Business Etiquette: Professionalism 101 (Enhanced DVD)
Social media and work needs to be balanced, and there is a right approach for asking for a raise. There is also the issue of who should pick up the tab for a business lunch that some people may not be aware of. In this program a focus group and business experts advise the viewers on the best way to conduct business in different work based situations and proper etiquette. There are several topics covered including personal space, proper communication techniques, how to handle unsatisfied customers, how to interrupt a busy coworker, how to draft professional emails, how to manage time effectively, how to ask for a raise and more. The group suggest tips and examples on what not to do at work. A part of the Professionalism 101 series. (25 minutes)
Segments in this video include:
Introduction to Business Etiquette: Professionalism 101 (01:20) How you dress, behave, and interact with others and perform your job duties will determine your career success.
Personal Code of Conduct (04:02) A focus group talks about what constitutes bad workplace behavior.
Workspace Etiquette (03:51) Examples of workplace etiquette are given by a focus group.
Time Management (02:17) Time management and other time efficiency problems are discussed by a focus group.
Phone Etiquette (03:46) Proper phone etiquette is discussed by a focus group.
Lunch Meetings & Social Gatherings (03:27) A meal with the coworkers, boss or clients requires the best table manners and etiquette.
Salary Requests & Giving Notice (04:25) Accepting the terms of employment with gratuity is a way to show good business etiquette.